SMS Opt-In Documentation — Fancy Soles LLC

1. Overview

Fancy Soles LLC operates a SMS text messaging program for order/shipping notifications and promotional communications. This document describes all opt-in methods, the consent language presented to subscribers, how consent records are captured and stored, and how subscribers can opt out.

2. Call to Action (CTA)

The Call to Action is the user-facing entry point where subscribers opt in to SMS messaging. The live CTA page is available at fancysoles.us/cta.

CTA Location	Dedicated page: fancysoles.us/cta
CTA Type	Web Form + Text-to-Join (JOIN keyword) + QR Code
Consent Mechanism	Unchecked checkbox (user must actively check) + Double Opt-In
Required Disclosure	Brand name, message frequency, "Not a condition of purchase", STOP/HELP, Msg & data rates, Privacy & Terms links
CTA Page URL	https://fancysoles.us/cta.html

For the actual CTA interface with form, checkbox, and submission button, please visit our Call to Action page. Screenshots of the CTA are available for audit purposes upon request.

3. Opt-In Methods & Message Flow

Fancy Soles LLC collects SMS opt-in consent through three methods, each using a Double Opt-In flow. Below documents the exact CTA language and message flow for each method.

Method 1: Website Web Form

Where: Order checkout page, account registration page, and dedicated SMS sign-up at fancysoles.us/cta
CTA Language on Page: "Stay informed about your international orders! Receive SMS notifications for shipping updates, customs clearance alerts, and exclusive promotions. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages. Reply HELP for help or STOP to cancel. Not a condition of purchase."
Consent Checkbox (unchecked by default):

"I agree to receive automated SMS text messages from Fancy Soles LLC at the phone number provided. I understand that message frequency varies (transactional as needed, promotional approximately 2-4 per month). This agreement is not a condition of purchase. I can opt out at any time by texting STOP. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages. View our Privacy Policy and Terms of Service."

Required Fields: Phone number (US format, 10 digits) + consent checkbox actively checked by user

Opt-In Workflow: User enters phone number → User checks consent checkbox → System sends Double Opt-In confirmation SMS → User replies YES to confirm → Consent recorded

Method 2: Mobile Keyword (Text-to-Join)

Where: Promoted on website, marketing emails, social media, and printed materials
CTA Language: "Text JOIN to +1 7196423040 to receive SMS updates about your international orders, shipping milestones, and cross-border promotions. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages. Reply HELP for help or STOP to cancel. Not a condition of purchase."
Opt-In Flow:

Step 1 — User texts JOIN: User sends "JOIN" to the Fancy Soles SMS number.

Step 2 — Double Opt-In confirmation message sent:

"Reply YES to confirm your subscription to Fancy Soles LLC SMS updates. You'll receive order/shipping notifications & approx 2-4 promotional messages/month. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages. Reply STOP to cancel, HELP for help. Not a condition of purchase."

Step 3 — User replies YES: Consent is confirmed and recorded.

Step 4 — Welcome message sent:

"Welcome to Fancy Soles LLC SMS updates! You'll receive order/shipping notifications & approx 2-4 promotional messages/month. Reply STOP to opt out, HELP for support. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages."

Step 5 — Consent recorded: Opt-in consent is logged with timestamp, mobile number, keyword used (JOIN), confirmation reply (YES), and all message content.

Method 3: QR Code

Where: Printed on product packaging, shipping labels, retail displays, and marketing collateral
CTA Language on QR material: "Scan to sign up for SMS order tracking & promotions from Fancy Soles LLC. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages. Text STOP to cancel. Not a condition of purchase."
Flow: Scanning the QR code opens the website opt-in form at fancysoles.us/cta (Method 1), where the user fills in their phone number and checks the consent checkbox. The same Double Opt-In flow applies.

4. Consent Record Capture & Storage

Every opt-in consent event is captured and stored with the following data points to ensure full compliance:

Mobile Phone Number — The number that opted in
Opt-In Method — Web form, keyword (JOIN), or QR code
Timestamp — Exact date and time of consent (UTC)
Consent Language — The exact text presented to the subscriber at time of opt-in
Confirmation Message — The welcome/confirmation message sent after opt-in, including program terms and opt-out instructions
Source URL / Campaign ID — If web form, the page URL where consent was collected; if keyword, the keyword and short code used
IP Address (Web Form only) — For fraud detection and audit trail

Consent records are retained for a minimum of 4 years per TCPA requirements and A2P 10DLC guidelines. Records are stored in a secure, access-controlled database and are available for audit by carriers or regulatory bodies upon request.

5. Message Types & Frequency

Transactional Messages — Order confirmations, international shipping updates, customs clearance alerts, and delivery notifications. Frequency: as needed based on order activity.
Promotional Messages — Cross-border promotions, new market launches, seasonal offers, and exclusive deals. Frequency: approximately 2–4 messages per month, only to subscribers with explicit opt-in consent.

6. Sample Messages

Below are the exact message templates used in our SMS program. These samples are submitted to carriers during A2P 10DLC campaign registration and match the actual messages sent to subscribers.

6.1 Double Opt-In Confirmation (sent after user texts JOIN)

6.2 Welcome / Opt-In Confirmation (sent after user replies YES)

6.3 Transactional — Order Confirmation

"Fancy Soles: Your order #FS-2847 has been confirmed. Track your international shipment at fancysoles.us/track. Questions? Reply HELP or email long@fancysoles.us."

6.4 Transactional — Shipping / Customs Update

"Fancy Soles: Your order #FS-2847 has cleared US customs. Estimated delivery: 3 business days. Track at fancysoles.us/track. Reply HELP for support."

6.5 Promotional — Cross-Border Offer

"Fancy Soles: New EU market launch! Explore our European collection with 15% off this week. Shop at fancysoles.us. Reply STOP to opt out, HELP for help. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages."

6.6 HELP Message (sent when user texts HELP)

"Fancy Soles LLC SMS Support: You'll receive order/shipping notifications & approx 2-4 promotional messages/month. Email long@fancysoles.us or call +1 7196423040. Reply STOP to unsubscribe. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages."

6.7 STOP Confirmation (sent when user texts STOP)

"You have been unsubscribed from Fancy Soles LLC SMS promotions. You will receive no further promotional messages. Text HELP for support or START to re-subscribe."

6. Opt-Out Process

Opt-Out Keywords

STOP, CANCEL, UNSUBSCRIBE, QUIT, or END — Immediately unsubscribes the user from all promotional SMS messages. A confirmation message is sent: "You have been unsubscribed from Fancy Soles LLC SMS promotions. You will receive no further promotional messages. Text HELP for support or START to re-subscribe."
HELP — Sends a support message with contact information: "Fancy Soles LLC SMS Support: You'll receive order/shipping notifications & approx 2-4 promotional messages/month. Email long@fancysoles.us or call +1 7196423040. Reply STOP to unsubscribe. Msg & data rates may apply. Carriers (including T-Mobile) are not liable for delayed or undelivered messages."
UNSTOP or START — Re-subscribes the user to promotional messages after previously opting out. Text START or UNSTOP to re-subscribe.

Users can also opt out by contacting us directly at long@fancysoles.us or +1 7196423040.

Opt-out requests are processed immediately and recorded in the consent database. Transactional messages (order/shipping updates) may still be sent as they are essential for order fulfillment and do not require promotional opt-in consent.

7. Compliance Commitment

All promotional SMS messages require prior explicit opt-in consent — no unsolicited messages are sent
Opt-in consent language clearly discloses program terms, message types, frequency, and opt-out instructions
Opt-out requests are honored immediately with a confirmation message
SMS messages are only sent during permissible hours (8 AM – 9 PM local subscriber time)
Consent records are retained for 4+ years and available for carrier audit
Full compliance with TCPA, A2P 10DLC requirements, and carrier messaging guidelines
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes

9. Contact

Fancy Soles LLC

Address:
3010 W Belleview Ave
Littleton, CO 80123
Country: United States
Email: long@fancysoles.us
Phone: +1 7196423040