Terms of Service

1. Agreement to Terms

By accessing and using the Fancy Soles LLC website and services, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and customers of our cross-border commerce platform and SMS notification services.

2. Description of Services

Fancy Soles LLC operates a cross-border commerce platform. Our services include:

• International product sourcing and distribution
• Order processing, customs compliance, and international shipping
• SMS text message notifications for order updates, customs clearance, and promotions
• Customer support via email, phone, and SMS
• Returns and exchange processing for cross-border orders

3. SMS Text Messaging Terms

4. International Orders

International orders may be subject to customs duties, import taxes, and regulatory requirements. Fancy Soles LLC provides customs documentation and SMS tracking updates. Customer is responsible for any applicable duties or taxes. Cross-border delivery typically ranges from 7-21 business days.

5. Returns and Refunds

30-day return policy for unused items in original packaging. International returns may incur additional shipping costs. Refunds processed within 5-10 business days after inspection.

6. User Conduct

When using our services, you agree not to:

• Use our services for any unlawful purpose
• Submit false or misleading information
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems
• Use automated systems without permission

7. Intellectual Property

All content on our website is the property of Fancy Soles LLC or its content suppliers and is protected by intellectual property laws.

8. Limitation of Liability

Fancy Soles LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

9. Disclaimers

Our services are provided "as is" without warranties. SMS delivery is subject to carrier availability and is not guaranteed. Cross-border delivery timelines are estimates and may vary.

10. Governing Law

These Terms are governed by the laws of the State of Colorado, United States. Disputes shall be resolved in the courts of Arapahoe County, Colorado.

11. Changes to Terms

We reserve the right to modify these terms. Changes will be posted on this page. Continued use constitutes acceptance.

12. Contact Information